Lamoda hotline phone number and other contacts for contacting support

Having trustworthy customer service is crucial when making purchases online, particularly for apparel and accessories. Knowing how to get in touch with customer support quickly can make all the difference, whether you have a question about a product, need assistance with a return, or have a question regarding your order.

Popular online fashion retailer Lamoda provides a number of avenues for customers to contact their customer service representatives. You can select the most convenient method for you, from a direct hotline to multiple online contact options.

We’ll give you the Lamoda hotline number and point you in the direction of other accessible contact methods in this post. We can help you reach out via social media, email, or phone, whichever method you prefer.

Methods of contacting a Lamoda representative

Lamoda support can be reached in a number of ways, including by phone, email, social media, or direct message. We will go into greater detail about the unique qualities of each approach.

Phone

Making a free call to the Lamoda hotline is the simplest method. Simply get advice by making an 8-800-70-064-46 call from any part of the nation to accomplish this. You can call at any time during working hours, including nights, as call center representatives are available 24/7.

You can get advice and solve almost any problem by contacting the Lamoda hotline. Professionals staff the call center, and there have never been any instances where the client hasn’t gotten all the assistance they need. In reality, you can get assistance whenever you want by calling the Lamoda hotline number. It is preferable to dial in the morning, when there is less of a strain on the operators, to prevent delays. The call center operators are busier during the day and evening, so you might have to wait a while to get connected.

Another hotline number that Moscow residents can use is +7-499-50-049-59. By selecting this option, you can get answers to your questions and quickly wait for a connection with specialists.

E-mail

You can get in touch with the Lamoda online store via email as well as by calling the hotline at 8800 700 64 46. The algorithm in this instance is as follows:

1. Log in to your email in any way available.
2. Enter the address help@lamoda in the recipient line.ru
3. Create a letter. Write in it questions, comments and other nuances that arose during the cooperation.
4. Send the letter and wait.

This method is less practical than giving Lamoda a phone call. It takes a long time to receive a response. Experts can write in one to two hours during the day, but when sending in the evening, technical support responses typically arrive in the morning. Weekend delays are also a possibility. It is preferable to use Lamoda phone contacts for the regions or the capital if you must speak with specialists right away.

Feedback

Using the feedback form in the Lamoda mobile application on your smartphone, you can get in touch with technical support as an alternative to the method previously mentioned. Follow these instructions to make use of this option:

1. Log in to the Lamoda application.
2. Click on "Profile".
3. Find the "Lamoda Support Center" item below.
4. Find "Ask us a question" at the bottom.
5. Select a topic.
6. Enter the text of the message and send the letter.

Online

Chatting on the website is an additional, cost-free method of getting in touch with the Russian hotline (which is different from the Lamoda phone number). The steps are as follows:

1. Go to the Lamoda website.
2. Click on the operator contact icon at the bottom left. It looks like an orange circle with two message symbols.
3. Enter your name and email.
4. Indicate your message.
5. Click send.

Operators are typically only accessible during regular business hours. In this instance, they reply to your message in a matter of minutes. Use the Lamoda hotline, which is free in Russia, if you need to ask a question at night, on the weekends, or outside of business hours.

Social networks

Reaching out to social network groups is among the most practical methods of communication. There are lots of options available:

1. Telegram – elegram.me/LamodaRuTBot?start.
2. VKontakte — official support group of the help desk.
3. WhatsApp — wa.me/79858601908.

Moreover, the Lamoda online store pages are available on YouTube at youtube.com/user/LamodaruTV and VK at vk.com/lamodaru. You can always contact the customer service department by phone with questions.

This article will walk you through the various methods of contacting Lamoda’s customer service, including their hotline phone number, email address, and other contact choices. We’ll give you all the information you need to make the process simple and quick, whether you have a question about your order, need assistance with a return, or are just looking for some general information.

Thanks to their numerous contact options, contacting Lamoda’s customer support is simple. You can easily get in touch with us for help with orders, returns, or any other questions by phone, chat, or email.

To ensure you receive assistance in real time, the hotline number offers a rapid means of speaking with a representative directly. You can converse at your own pace using the convenient online chat and email options for less urgent issues.

There are several ways to get in touch with Lamoda’s support staff, so you can select the one that works best for you. Their customer service is available to assist you in finding a solution for any problem you may be having.

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