Why you can’t try on things on Lamoda: who decided so?

Online shopping has its own set of difficulties despite being convenient. A common query among customers is why Lamoda does not allow them to try on clothing. The situation can be discouraging for individuals who prefer to try items on before making a purchase.

We’ll look at the rationale for this policy in this article. What does this decision mean for customers, and who made it? It will be easier for you to navigate your online shopping experience if you understand the reasoning behind it.

What does it mean that the product cannot be tried on

Customers should be aware of the peculiarities of Lamoda purchases and what this feature entails without trying on. The subtlety is that the product is sent out with consideration for courier delivery or pickup from a specific location. In this instance, you are required to pay right away; there is no chance for you to try on items or shoes.

You must be aware of the circumstances under which a Lamoda product cannot be tried on before placing an order through the online store. The item (clothes or shoes) can only be checked at home because there isn’t a feature like that. However, this does not imply that it cannot be given back. If the item does not fit, you have the option to return it in the regular mode for a period of 14 days. The incorrect size, color, or other feature could be the cause of the return.

The product cannot be tried on Lamoda, as per the guidelines of the online store. We are referring to traditional home delivery of goods or options for self-pickup. Should you discover that the item does not fit after trying it on at home, you must take the following actions:

  1. Log in to the Lamoda website.ru, log in and go to the orders section.
  2. Select the item you plan to return in your personal account.
  3. Fill out the application on the Lamoda website.
  4. Print it out and sign it.
  5. Send the parcel with the item, application and receipt to the office.
  6. Wait for a message about receipt at the warehouse.

Within ten days, if everything goes according to plan, the money should be credited to the account. Furthermore, in the event that the product is subpar, the same procedure may be applied within 30 days.

The decision to forbid customers from trying on clothing before making a purchase on Lamoda was made due to concerns about product quality, hygienic practices, and logistical difficulties. The goal was to improve the shopping experience and safeguard both the customer and the retailer against any potential problems.

Reasons

Considering the aforementioned, it makes sense to ask why Lamoda returns the item without giving it a try. There are a few possible reasons for this:

  1. This option was not provided by the buyer. During the design of the goods, it is necessary to establish a mark indicating the possibility of making a purchase with the possibility of checking a thing with putting on yourself. If this item is not highlighted, the items arrive as usual. In this case, the buyer"s rights are fully respected in the matter of return after 14 or 30 days.
  2. Exceeded the permissible quantity. Another reason why Lamoda delivers without trying on is exceeding the established limit. According to the rules of the online store with this option, you can order no more than 10 items. If promotions apply to them, then no more than five. If the buyer ordered more than a number of units of goods, they go to Lamoda without trying on.
  3. Product prohibitions. Some items on Lamoda are sold without trying on. These can be personal hygiene products, for example, underwear. Such purchases must be carefully inspected before purchase. Also, in the future, they will not be possible to exchange or return them if such a need arises. In addition, there are items that in fact do not require trying on, for example, jewelry, accessories or cosmetics.
  4. Time restrictions. One of the reasons why you can’t try on clothes on Lamoda may be a temporary change in the rules. The reason may be a pandemic, which often closes ordering branches. Despite this, Lamoda clients are often not limited to this option. In many cities, contactless courier delivery is available, which still allows you to try on.
  5. Client restrictions. In case of frequent refusals of parcels, Lamoda may impose restrictions and prohibit fitting. In some cases, a limit may be set for a certain category of goods or a limit on their quantity.
  6. Lack of support in the city. Sometimes things are sold without the opportunity to check for yourself, if such an option is not provided in your locality. For detailed information, please follow the lamoda link.ru/delivery, enter your locality and see if the desired option is available. If the possibility of trying on goods on Lamoda is given, you can safely make an order.
  7. A specific brand. For example, in some cases, Bershka on Lamoda cannot be tried on. A similar restriction may be imposed by another brand. Such points should be clarified during the ordering process.

Can all products not be tried on

We’ve already covered the primary causes of purchases made in Lamoda without trying them on. This is not hard in other contexts. It is simple to purchase a product on Lamoda with a try-on if the store does not place any limitations on the item, the customer, or the delivery location. Placing the correct mark when placing an order is crucial.

Reason Description
Hygiene Concerns Trying on clothes can spread germs, so restrictions are in place to protect customers.
Efficient Returns Lamoda aims to simplify the return process by minimizing the handling of items.
Online Shopping Model The platform encourages customers to purchase, try at home, and return if necessary.

Online shopping offers advantages, but there are drawbacks as well. Lamoda’s rule prohibiting trying on clothing before buying is one of those regulations that, although sometimes annoying, has a valid purpose. The business makes an effort to uphold hygienic and quality standards, guaranteeing that clients receive goods in optimal condition.

Although this policy may increase the difficulty of making decisions, it also motivates us to make more deliberate purchases. Making the process easier can be achieved by reading reviews, consulting size charts, and comprehending return policies. Ultimately, the goal is to strike a balance between ease of use and quality control.

Thus, bear these things in mind the next time you shop on Lamoda. Even if it might not be possible to try items on, there are still ways to shop wisely and make decisions that you can be confident about.

Video on the topic

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Dmitry Kornev

Interior designer and passionate fan of textiles. For me, fabric is not just a material, but a tool with which you can create coziness and style in any room. On this site I share my ideas and tips on how to use textiles in interior design to emphasize your individuality.

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