It can be very annoying if you’re trying to buy something on Wildberries and your payment isn’t processing. You’re not alone; many users have experienced comparable problems, and the nature of the issue isn’t always evident.
The reason(s) why your payment isn’t being processed could be multiple. It could be the result of problems on the Wildberries platform, problems with your bank, or even something as basic as an error in your payment information. There are steps you can take to troubleshoot and hopefully quickly resolve the issue, regardless of the cause.
This post will explain the typical causes of Wildberries payment failures and walk you through the process of getting your payment back on track.
- Not enough funds
- The card valid
- Problems connecting to the network
- Incorrect confirmation code
- Video on the topic
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- 💵 How to Choose a Payment Method on Wildberries. How to change payment method to Wildberry.
Not enough funds
The most obvious reason the Weildberris order is not paid for, even though you used the linked card, is that there isn’t enough money in the account to cover the purchase. This frequently occurs, for instance, when someone simply forgets that this card is devoid of funds. or foolishly missed it by using them for something else.
To go into great detail about this situation would be absurd. Here, everything is as straightforward and easy to understand as possible: use a mobile application or your personal account on the bank’s website to check the balance of your card. If the balance sheet truly does not show enough money, top off the account with a transfer or cash from an ATM.
The card valid
If you haven’t received your payment for Wildberry, you ought to consider if the time is right. It’s possible that the bank card’s validity has expired and you are no longer able to use it.
It is simple to verify. Holding the plastic in your hands, check the date of expiration printed on the front. Check your bank account for all the necessary information if you don’t have your card with you.
Incorrect card information, bank restrictions, technical difficulties, or other reasons may be the cause of your payment not processing on Wildberries. However, don’t panic—you can take easy measures to fix the problem and successfully finish your purchase.
Problems connecting to the network
You are not connected to the network (or your Internet connection is erratic and weak), which is another reason why you are unable to pay for an order placed on Wildberries. First, we suggest that you check to see if there are any issues with connecting to the Internet. It’s sufficient to just browse any website; if it doesn’t open, take further action.
You must not like that there is no payment for the product on Wildberries. Try your hand at the following:
- If you are using the desktop version, reboot your computer or at least restart the browser;
- If you are logging in through a mobile application, reboot your smartphone or put it in airplane mode for a few seconds;
- Try restarting the router or router if you were connected to Wi-Fi;
- Switch from a wireless network to a mobile one or vice versa;
- Check your personal account balance (or mobile phone), as well as the remaining traffic according to the tariff, if you do not have unlimited.
"Why can’t I use my Sberbank card to pay for an order on Wildberries?" is still on your mind. Then, let’s keep determining what additional factors might result in these kinds of failures.
Incorrect confirmation code
On Wildberries, the "Not paid" indication can occasionally be caused by a confirmation code that was entered wrong. Because the bank doesn’t always send an SMS message with the code, not every user experiences this issue. Payments made through the marketplace typically occur without further verification.
There are, however, some exclusions, and this explains why it states, "The product on Wildberries is not paid." I assure you that you are not alone in this situation; anyone can misdial a few numbers. The problem has an easy fix: just go through the payment procedure once more. Take extra caution when the window to enter the confirmation code appears. Make sure you carefully check the numbers you enter twice.
Possible Issue | What to Do |
Insufficient funds | Check your account balance and make sure you have enough money for the purchase. |
Incorrect card details | Double-check your card number, expiration date, and CVV code for any mistakes. |
Expired card | If your card is expired, use another card or contact your bank for a new one. |
Bank restrictions | Contact your bank to see if there are any restrictions on online purchases. |
Payment system error | Wait a few minutes and try the payment again, or use a different payment method. |
The first thing to do if you’re having trouble making payments on Wildberries is to make sure your payment information is accurate and to check your internet connection. The transaction process is easily disrupted by small mistakes.
If everything appears to be in order on your end, getting in touch with your bank can help identify whether your card is subject to any limitations or security measures. Occasionally, the payment method itself may be the source of the issue.
Contacting Wildberries support can help further if the problem continues. They are able to investigate any lingering technical problems or blocked accounts.
You can find and fix the problem by doing these steps, which will guarantee that your next shopping experience goes smoothly.