Why the card is not linked to Wildberries and how you can solve the problem

It should be easy to link a bank card to your Wildberries account, but occasionally things don’t go according to plan. Many users experience problems where their card simply refuses to connect, which frustrates them and prevents them from making purchases.

This post will examine the typical causes of your card not connecting to Wildberries and provide workable fixes to get you back up and running quickly. We can assist you whether there is a technical issue or a problem with the card itself.

Reason Solution
Incorrect card details entered Double-check and re-enter your card information
Card not supported by Wildberries Use a different card or contact your bank
Bank restrictions Contact your bank to ensure your card can be used online
Temporary system issues Wait a while and try linking the card again later
Insufficient funds Ensure your card has enough funds to process the transaction

It is necessary to walk through the connection process step by step before attempting to determine why a card isn’t able to be linked to Wildberries. Is it possible that you are making mistakes because of something you are not doing correctly?

Initially, let us attempt to go through the mobile application linking process:

  • Find the profile icon on the bottom panel – it is on the right;
  • Scroll down the menu to the "My cards" block;

  • Click the "Add" button.

Subsequently, a window will appear to input the information:

  • Indicate the number from the front side;
  • Below, enter the expiration date and three-digit code;
  • Click the "Link" button again.

Subsequently, the last phase involves verifying the card’s functionality. Your account will be debited by a small amount (a few rubles) and credited back within a few minutes. Certain banks provide a confirmation code via SMS, which you must enter in a designated field.

If you would like to link a card via the website’s desktop version:

  • Log in to your account and log in;
  • Click on the profile icon – it is in the upper right corner;
  • Find the "My cards" tab on the screen;

  • Click on the "Add" button;

  • Enter the details: number, code, expiration date;
  • Wait for the write-off – if necessary, enter the code from the SMS.

Even if you are following all the procedures correctly, why is the card not associated with Wildberries? Let’s examine the most prevalent issues and discover solutions.

Error when entering data

As was evident in the first section of our article, you must manually enter the details in order to save the data. This relates to the response to the query, "Why can’t I link a card to Wildberries?" A lot of users inadvertently input the incorrect number. This is mindless indifference!

Don’t worry, nothing about humans is foreign to us. Simply check the numbers you enter again. It only takes a tiny error to result in the related problems.

Still not able to link to Sberbank’s (or another bank’s) Wildberries MIR card? Try closing the program entirely or refreshing the browser window, then give it another go. This could be beneficial!

SMS delivery problems

Certain issues might occur if your bank is one of those that provides a confirmation code via SMS. Technical issues can occasionally result in the error "I can’t link the card to Wildberries" when the message is not received.

Everything makes sense: since there isn’t a confirmation code, the linking process cannot be finished and the data isn’t saved.

What should you do in the event that the card isn’t connected to Wildberries? Initially, you should get in touch with your mobile operator’s support department. It’s possible that you have personally connected to the service that blocks incoming messages from short numbers. Perhaps there are technical issues that you are unable to resolve on your own. Write to the support staff and inquire about what to do in this circumstance.

It can be annoying if your card isn’t linking to Wildberries, but there are a few typical causes for this as well as easy fixes you can attempt. The problem might be the result of inaccurate card information, an expired card, or a brief problem with the bank or app. Check your card details again, make sure it’s still valid, and then try linking it again after a little delay to resolve the issue. If the issue continues, getting in touch with your bank or Wildberries support can help find a speedy solution.

No money in the account

The fact that there are no funds in your account is a clear explanation for why the card is not listed in Wildberries. You can read this information again by going back to the article’s beginning. The payment method is linked, and the system takes a small amount of money out of your card to make sure it works. This money is added back into the account in literally a matter of minutes.

Check the balance of your personal account via the website or mobile application if the card is not connected to Wildberries. If you truly don’t have enough money in your account, simply add more using any convenient method, such as an ATM cash deposit or a transfer from another card.

This also explains why a card cannot be used to pay for an order placed on Wildberries. Naturally, the write-off won’t happen if your bank account isn’t sufficiently funded. Consequently, if you disable the "Write off immediately" option, you can still make a purchase. Only when the goods are received at the pick-up point will the money be written off.

It can be annoying if your card isn’t connecting to Wildberries, but there are workarounds. Inaccurate information, security settings, or bank restrictions could be the cause of the problem. Frequently, the issue can be fixed by double-checking your card details, making sure your bank allows online transactions, and confirming your Wildberries account settings.

If following these instructions isn’t helpful, getting in touch with your bank or Wildberries customer service can help pinpoint the exact problem. They might offer extra instructions or different ways to link your card. If you’re in a hurry, switching to a different card or payment method occasionally works as a quick fix.

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