Platform moderation is a challenge that many sellers encounter in the dynamic realm of online shopping. One of the top e-commerce sites, Ozon, has a moderation system of its own, which many people find daunting at first.
There are reports of sellers who experienced account suspensions or the removal of their listings as a result of moderation problems. This has caused people attempting to use the system to become anxious and even afraid. However, is Ozon’s moderation actually as severe and unsettling as it looks?
In this post, we’ll explain what Ozon moderation is all about, the typical mistakes sellers make, and how to handle and get past these difficulties. By the end, you’ll know the procedure better and have some useful advice on how to make sure your products adhere to the platform’s requirements.
| Aspect | Description |
| What is Ozon Moderation? | Ozon moderation is a process where products listed on the Ozon platform are reviewed for quality and compliance with standards. |
| Why It Matters | This helps ensure that products meet certain safety and quality criteria before they reach the consumer. |
| Common Concerns | Some people worry that moderation can be overly strict or slow down the listing process. |
| Reality Check | While there may be occasional delays, the moderation process aims to protect buyers from poor-quality or unsafe products. |
| Overall Impression | Ozon"s moderation is generally seen as a positive step towards maintaining a high standard for products sold on their platform. |
- General rules
- How to fix errors?
- Video on the topic
- How product moderation works and all about common mistakes – Ozon webinar from April 7
- What to do if a product has not passed Ozon moderation? How to fix errors in Ozon products?
- Working as a moderator at Avito//Comparing conditions with Ozon Profit
- Moderation of prohibited content | Sales on Ozon
- Moderation of goods on OZON – basic rules and life hacks. Detailed instructions.
- Moderation of goods on Ozon: TOP-10 mistakes and how to avoid them
General rules
Ozon requires moderation of goods; this process is applied to all newly uploaded items by sellers. It should be clear why this is significant. All goods must, after all, adhere to certain standards. You shouldn’t try to break the rules because they apply to everyone.
You are unable to designate the quantity of units in your warehouse and the goods cannot be placed in the marketplace warehouse until they clear the check. You have to be very keen to see everything go well! After all, sales won’t start until the product is verified.
It can take up to three hours to moderate ozone. Experts verify the accuracy of the uploaded image, the description, and every feature of the product. They follow the general requirements for sellers in their work.
On Ozon, you can see the outcome of card moderation in your personal account:
- Open the "Products and Prices" page;
- Find the "Status" tab.
You will see the current status next to each card. There will be a corresponding notification if everything is in order. You will see the status "Failed moderation" if errors occur.
To find the precise location of the error, click the status. then make the necessary corrections!
Ozon moderation is not as scary as it sounds, even though it may seem intimidating at first. It’s a system made to guarantee trust and quality, which benefits both buyers and sellers by upholding a high standard for goods. It is preferable to see it as a guide to enhance your offerings and forge a stronger reputation on the platform rather than as a barrier. In fact, you can have a more successful and seamless experience if you know the rules and follow them.
How to fix errors?
If the product failed Ozon’s moderation process, you must carefully determine what went wrong. You have to enter the product’s name accurately, complete the fields pertaining to its attributes and information, and upload the appropriate pictures.
You can find a thorough explanation of critical errors (as well as solutions) here. Save the file to your computer so you can add new cards!
As previously mentioned, by hovering over the "Failed" status, you can see a detailed description of the error.
Discussing ways to get around Ozon moderation is pointless. Simply fix the mistakes and re-upload the advertisement for review. Are you prepared to fix the errors?
- Open your Ozon Seller personal account;
- Go to the “Products and prices” tab;
- Open the “Product list” section;
- Select the “With errors” subsection;
- Click on the three dots in the line with the desired position;
- Click the “Edit” button.
Start modifying now!
Use this technique if you have a large number of products that did not pass Ozon moderation:
- Find the “Download products” icon at the top right;
- Select the “By XLS categories” value;
- Wait until the download is complete and open the downloaded file.
You are now able to edit every card. When you’re done editing, you’ll need to upload the file again so Ozon can verify it:
- Open the "Products and prices" page;
- Click the "Upload via template" button;
- Upload the corrected file from your computer to Ozon.
If you are unable to resolve the errors or do not understand why the product is not showing up in Ozon moderation, please contact the support team at https://seller.ozon.ru/main?helpCenter=create-issue.
Moreover, you can submit a request using your individual Ozon Seller account:
- Click the message icon at the bottom of the page;
- Select the "Other" section and then "Create a request";
- Set the topic to "Content/working with a card";
- Select "Moderation" for the subtopic;
- Describe the problem and send the request for review.
Under Ozon moderation, updating takes time. Additionally, altered and revised cards are examined for a maximum of three hours.
Ozon moderation is not as difficult as it first seems, despite initial intimidation. To guarantee quality and compliance, the platform has set rules; it is essential to comprehend these guidelines in order to have a positive experience. You can expedite the approval process and steer clear of common pitfalls by becoming familiar with the requirements.
It’s crucial to approach Ozon moderation with readiness as opposed to trepidation. Make sure your listings are up to the platform’s standards by taking the time to carefully review them. By taking the initiative, you can minimize delays and rejections and confidently navigate the moderation process.
In the end, Ozon’s moderation serves to uphold a high standard for the benefit of both buyers and sellers in the marketplace. You can use the process to your advantage and make sure your products reach the market by accepting it and knowing why it’s necessary.
