It may seem easy to write an Ozon review, but it takes careful consideration to write a review that accurately captures your experience and aids in others’ decision-making. Your candid reviews can be helpful to other customers, regardless of whether you thought the product was excellent or fell short of your expectations.
We’ll walk you through the process in this guide to write an honest review on Ozon that expresses your thoughts and provides all the details. You’ll discover how to make your review as beneficial and influential as possible, from emphasizing the salient features to drawing attention to any shortcomings.
Let’s explore how to make sure your review is unique and actually enlightens other consumers about the item you bought.
Step | Description |
1 | Log in to your Ozon account and go to the product page. |
2 | Scroll down to the "Reviews" section and click "Write a review". |
3 | Give the product a rating from 1 to 5 stars. |
4 | Write your honest opinion about the product, including both pros and cons. |
- How to leave a review
- On the official website
- In the application
- About the company and the delivery service
- How to respond
- How to view reviews
- How to edit and delete
- How long does moderation take
- Video on the topic
- How to quickly get reviews on ozon? Points for reviews on ozon – how to set up? How to respond to reviews
- How to write a review on Ozon
- How to leave a review about a product on OZON.
How to leave a review
We’ll start by answering the most common query, which is how to write product reviews on the ozone application or official website. Although the methods are essentially the same in both situations, there are some interface quirks. It’s also important to think about a few things:
- To leave a review, you must buy this product in the last six months.
- The text should be interesting and useful for users.
- If possible, indicate the pros and cons of the product.
- Attach up to 10 photos. Acceptable formats are png or jpeg.
- Wait for moderation and posting.
On the official website
To write a review and post a message on the official Ozon website, do the following:
- Go to the official ozon website.ru.
- Find the product for which you plan to leave your opinion. To do this, go to your personal account and go to your purchases.
- Go to the very bottom of the page.
- Find the blue "Write a review" button on the right.
- Click on it.
- Fill in the suggested fields: size compliance, advantages, disadvantages, rating. Leave a general comment about the product and add up to 10 photos.
- Click on the post button.
In the application
To submit a product review on Ozon, take the following actions:
- Log in to the application on your smartphone or tablet.
- Find the product you want to share your opinion on.
- Enter the section of interest at the top.
- Click on the corresponding button to add.
- Fill in the suggested fields and send a comment for review by the support service.
About the company and the delivery service
A lot of people want to share their positive experience working with Ozon and wonder how to write a review for them. While this cannot be done on the website, it can be done on third-party resources. Among the most widely used platforms are:
- irecommend.ru/content/internet-magazin-ozon-kazan-0;
- market.yandex.ru/shop–ozon-ru/155/reviews;
- otzovik.com/reviews/ozon_ru_online_shop etc. .
In every situation, you must first register before adding a review of Ozon.com. Though they are not as well-known, there are other websites where you can post reviews about Ozon. You can locate them with ease on the Internet.
To submit a review about an Ozon pick-up point, visit otzovik.com/reviews/punkti_vidachi_internet_zakazov_ozon_port_russia/ if you have any questions. Remember to take into account the company’s support service in both scenarios. As an alternative, you can send a letter to help@ozon.ru expressing your thoughts about the organization’s work or use the chat feature at ozon.ru/my/chat/?channel=CCRM to voice your opinions.
How to respond
One of the most frequent queries from users is whether or not they can reply to reviews on Ozon. Both the official website and the application offer this option. In this instance, the sequence of events is as follows:
- Go to your personal account and the "Purchased goods" section.
- Scroll down and find the review you want to respond to.
- Click on the "Reply" button.
- Enter a comment.
All users have access to this option, regardless of whether they purchased the product or not. Working in the application also requires a similar methodology. Here, the page containing the comments is situated directly to the left of the product image. Once you’re in the section, select the viewpoint that interests you and press the "Comment" button.
How to view reviews
There are a lot of inquiries about where to view Ozon reviews. Regarding user reviews, they are located at the very bottom of the product description, towards the end. Regarding your own entries, follow these steps to see them:
- Go to the official website.
- Log in and click on your profile icon.
- Log in to your personal account.
- Find the "My reviews" item and go to it.
Regarding the inquiry of observing reviews on Ozon within the application, the methodology employed here is strikingly similar:
- Go to the application.
- Click on "My Ozon" at the bottom right.
- Find the "My …" item in the list and go to it.
It’s important to be explicit, truthful, and detailed about your experience using the product when posting a review on Ozon. Keep your attention on important details like fit, quality, and cost-effectiveness; stay away from emotive or exaggerated language. To guarantee that your review is helpful to other customers and accurately represents the true nature of the product, make sure you include accurate and helpful information.
How to edit and delete
On the Ozon website, there are times when you’ve left a product review that you later decided to edit or remove. Please be aware that errors can only be changed after moderation if they don’t require extensive editing. This work is frequently completed by the moderator personally. This is done in order to prevent the user from significantly altering his comment. Navigate to the "My reviews" section of your personal account, select the desired review, and edit or delete it.
How long does moderation take
Online, there are a lot of rumors claiming that Ozon either doesn’t post negative reviews at all or doesn’t publish them. In actuality, a delay in moderation may be the cause of these viewpoints. Thus, reviews are reviewed within seven days and comments within thirty days, per the system’s rules. The workload of specialists plays a major role. Most of the time, the procedure is quicker.
It is crucial that you write a review on Ozon that accurately captures your experience for both the sellers and other customers. You can promote better service and product quality and assist others in making educated decisions by being straightforward and honest.
Pay attention to details to ensure that your review is helpful. Talk about the features you liked and didn’t like, how the product lived up to your expectations and didn’t, and any other information that would be useful to other customers. This method helps to present readers with a more complete picture and a balanced point of view.
Lastly, keep in mind that offering constructive criticism is preferable to merely venting your annoyance.